Privacy Policy
At Neptün Turizm ve Ticareti A.Ş, we value our visitors’ privacy and the protection of their personal information. This Privacy Policy explains how your information is handled when you visit the Neptün Hotels website or contact us.
1. Scope of This Policy
This policy applies to the Neptün Hotels corporate website and to information requests submitted to our company through this website.
Links to Club Resort Atlantis, Maya Bistro Hotel Beach, Sığacık Teos, Google Maps and social media on our website allow you to access other websites. Activities carried out on those websites are subject to their respective privacy policies and personal data protection notices.
2. Your Personal Information
When you contact us by email or telephone, we may process your name, contact details and the information you share as part of your enquiry.
Data processing activities relating to technical logs generated during website operation and the cookies used are explained in our Personal Data Protection Notice under the Turkish Personal Data Protection Law (KVKK) and our Cookie Policy.
When submitting an enquiry, please do not share identity documents, health information or other sensitive information that is not necessary to handle your request.
3. Use of Information
The information you provide is used to assess your enquiry, answer your questions and contact you.
If your information needs to be processed for another purpose, you will be informed separately about the relevant processing activity, and your explicit consent will be obtained where required.
Contacting us or visiting our website does not, by itself, mean that you have agreed to receive advertising or promotional messages.
4. Sharing of Information
The sharing of your personal information with third parties is limited to what is necessary for the relevant activity and permitted under the applicable legal conditions. Detailed information about recipient groups and transfer purposes is provided in our Personal Data Protection Notice under KVKK.
5. Information Security and Retention
Technical and organisational measures appropriate to the nature of the processing activity are implemented to prevent unlawful processing of personal data or unauthorised access to it.
Information is retained for as long as required by applicable legislation or for as long as the processing purpose continues. Once retention is no longer necessary, the information is deleted, destroyed or anonymised in accordance with applicable legislation.
6. Cookies
Information about cookies and similar technologies is available on our Cookie Policy page. The purposes, providers and retention periods of the cookies used are explained on that page.
7. Your Rights
Your rights regarding the processing of your personal data and the procedures for submitting requests are explained in our Personal Data Protection Notice under KVKK.
8. Changes to This Policy
This policy may be updated to reflect changes to the website’s services or applicable legislation. The current version is published on this page. Updates do not replace any obligation to provide separate information or obtain explicit consent where required.
9. Contact
Neptün Turizm ve Ticareti A.Ş
Address: Sığacık Mah. Akkum Cad. No: 175 Seferihisar, İzmir – Türkiye
Telephone: +90 232 398 14 70
Fax: +90 232 745 70 38
Email: info@neptunclubhotels.com
